How Do I Cancel My Account?
How to cancel a hosting plan
If you no longer wish to continue the subscription of your hosting plan, you can disable its Auto-Renew feature via the Customer Portal’s Renewal Center before your HostGator account automatically renews your hosting plan, which is 15 days before the hosting plan’s renewal date (5 days for hosting plans in a 1-month term).
Please check out the following article for more information.
- Customer Portal – How to Use the Renewal Center – Please visit this article to learn how to turn off the Auto-Renew feature of your hosting plan.
- Invoicing and Automatic Billing – This article provides information about how invoices are generated within your Customer Portal.
How to cancel a domain name
By default, your domain name is set to renew automatically. If you do not wish to renew your domain name, you must disable its Auto-Renew feature via the Customer Portal’s Renewal Center before your HostGator account automatically renews your domain, which is 15 days before the domain’s renewal date.
Please check out the following article for more information.
- Customer Portal – How to Use the Renewal Center – Please visit this article to learn how to turn off the Auto-Renew feature of your domain.
- Invoicing and Automatic Billing – This article provides information about how invoices are generated within your Customer Portal.
How to cancel an account addon
To cancel an account addon, please follow the instructions in the relevant article to complete the task in your Customer Portal.
Need help with your addons? Please reach out to HostGator’s Support via phone or chat so we can assist you!